I just got back from them about 8 minutes ago and was once again not completely satisfied with the car I was given. The moment I opened the door, I was hit with the stench of weed. (Did the previous drivers hot box in here?!?) The driver's seat was stained with.....white stuff. And the side of the passenger's seat was stained with something that looks like chocolate milkshake? Basically, car was not cleaned. Again.
The previous time I rented from them, I sat down to a car filled with the unmistakably bothersome odor of wet dog with dog hairs EVERYWHERE. The time before that, I sat down to someone's leftover McDonald's food after waiting almost an hour past my reservation time.
The workers are nice enough (hence the second star) but honestly, I wish they'd clean their cars before hiring them out to customers. I'll continue coming here out of convenience, but please keep in mind that you might be driving in a dirty/smelly/messy car.
I love the palmdale hertz! Joe Simpson is the best! Hands down!
I've rented from here about 5 times now. Mostly out of convenience since it is close to where I work and live, but I've walked away with mixed feelings each time.
This may come as news flash, but NOT EVERYONE LOVES WEED. Moreover, not everyone likes to smell their previous drivers when they enter a rental car. Unfortunately, I don't have time to ask them to clean it or exchange fro a new one (since I took the last one off their lot).
Thank you Daisha, Joe and Don!
Good service. Sometimes they are pretty busy and only have one worker.
I always rent through Palmdale location. I enjoy the friendly, courteous and knowledgeable staff.
1 min late and they wouldn't help me. Even with a reservation. Now I have to pay $100 cancellation fee because all the offices are closed.
Hertz is a US Car Rental based in Palmdale, California. Hertz is located at 38935 5th St W, Palmdale, CA 93551, USA.
Please contact with Hertz using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Hertz opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.